Business Days
Our business days extend from Monday through Sunday. This means we are available to process and manage your orders every day of the week, ensuring quick and efficient service.
Handling Time
We take pride in our swift order processing. Our handling time ranges from 3-4 business days. During this period, we carefully prepare your items for shipment, ensuring they meet our high standards of quality and care.
Transit Time
Once your order has been processed and dispatched, the transit time typically spans 5-8 shipping days. This period may vary depending on the shipping destination and the efficiency of the courier services.
Shipping Fees
We offer competitive shipping rates to ensure you receive your products without breaking the bank.
- USA Shipping Fee: For all orders within the United States, a flat rate of $7.75 is applied.
- Worldwide Shipping Fee: For international orders, we charge a flat rate of $12.75. This allows us to reach our customers globally with minimal shipping costs.
Order Processing
Our dedicated team works diligently to process your orders as soon as they are received. You will receive a confirmation email once your order has been processed and is ready for shipment.
Tracking Your Order
To provide peace of mind, we offer tracking information for all shipped orders. Once your package is on its way, you will receive an email with a tracking number and instructions on how to track your order.
Delivery Delays
While we strive to meet our delivery timelines, unforeseen circumstances such as weather conditions, customs inspections, or other logistical issues may cause delays. We appreciate your understanding and patience in such cases.
Shipping Restrictions
Please be aware that some products may have shipping restrictions due to regulatory requirements or carrier limitations. We will notify you if your order is affected by any such restrictions.
If you have any questions or need further assistance, please do not hesitate to contact our customer service team at help@hadugas.com. Thank you for choosing us for your shopping needs!