Cancellation Policy

Order Cancelation

You may cancel your order within 24 hours of placing it. After this period, we may have already started processing your order, making cancellation more difficult.

How to Cancel

To cancel your order, please contact our customer service team as soon as possible. Provide your order number and request for cancellation. We will do our best to accommodate your request.

Cancelation Confirmation

Once your cancellation request is processed, you will receive a confirmation email. If your order has already been shipped, you may need to follow our return policy instead.

Refund for Canceled Orders

If your cancellation is approved before shipping, we will process your refund within 10-20 business days. The refund will be credited to the original method of payment.

Special Circumstances

In cases where the order cannot be canceled due to special circumstances, our customer service team will assist you in finding the best possible solution, including returns and refunds if applicable. If you have any questions or need assistance, please do not hesitate to contact our customer service team at help@hadugas.com. Thank you for shopping with us!